Terms
- Wholesale & Trade Ordering—2JANE accepts wholesale orders as well as direct retail orders. Wholesale and Trade buyers must supply proof of credentials and sales tax certificate prior to first purchase.
- Cancellation—All orders are considered firm at the time of placement, and requested items will be reserved at the time of order. Custom orders require a deposit at the time of order placement and cannot be cancelled once production has begun.
- Shipping
- Standard Delivery You will receive your order within approximately 10 business days for most items “in stock,” unless otherwise noted in the catalog. We will notify you via email if an item is delayed. Custom order delivery times will be given at the time of order placement. All items are shipped via UPS Ground. We are unable to deliver to PO Boxes.
- Express Delivery For an additional charge, you may request expedited delivery on any item in the catalog, unless otherwise noted.
- Holiday Delivery Order by December 20, 2006 for express delivery prior to Christmas Day.
- International Shipping At this time we can only ship to US addresses.
- Gift Services—Gift Wrap and Message Enclosure. For an additional $6, each gift will be wrapped in our 2JANE signature style. A personal gift message can be included with any order at no charge.
- International Shipping—At this time we can only ship to US addresses.
- Returns—We hope that you enjoy your new 2JANE product, but if your merchandise arrives damaged, please contact Customer Service immediately. If you are not satisfied with your purchase for any reason, please return your merchandise within 30 days for an exchange or refund in the form of original payment. Goods are returned at buyer’s expense and must be received in their original packaging in saleable condition. Sorry, original shipping & handling charges are not refundable.
- Damaged Goods—We will make every effort to ensure your purchases are safe during transit, but in the unlikely event that your goods arrived damaged, you must notify us within 48 hours of receipt. Please inspect all shipments upon arrival, as we cannot replace your goods without notification within the 48 hour window.
- Payment—We accept American Express, MasterCard and Visa.
- Prices—Due to currency and material cost fluctuations, prices are subject to change without advance notice.
- Privacy—We take your online privacy very seriously, and all orders are processed on a secure server. We only share your information with third parties such as shipping companies and credit card processing companies as necessary to fulfill your order. These service providers are allowed to utilize your information only to perform their service functions and for no other purpose.
- Sales Tax—We are required to collect sales tax for deliveries to Florida.
- The new site is live. Http://www.2jane.com. Please go check it out. if you find any problems, please send us a tweet 02/26/2010 from web
- 2JANE is finally active on Twitter! We had a flutter of activity last year, but now we're getting serious about our Tweets, so stay tuned... 01/27/2010 from web
